Here are the most popular FAQs:

We have a free plan and 2 levels of paid plans. A Starter subscription to Durable starts at $12 per month. A Business subscription starts at $20 per month. Every Starter and Business subscription includes a website, a custom domain, an AI Assistant, Invoicing, an AI-powered CRM, and more. You can learn more about Durable prices.

All of the subscription charges will be in USD. We are unable to issue subscription invoices in other currencies at this time.

Your website and business will be unpublished but will still be available and saved if you decide to re-subscribe to a paid plan.

You can publish one website per subscription. You can create multiple businesses under one account, but please note that a subscription is tied to a business, not your account.

No. Account deletion is an irreversible process, and the Durable team cannot recover it.
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Not available at this time. Since the free plan adds restrictions on the page numbers, premium sections, contact numbers, etc., we do not offer a downgrade to a free plan at the moment.

Yes. You can connect an existing domain to your Durable website. This guide shows you how.

Nope! Custom domains are free with every Durable Starter and Business subscription and take seconds to create.

Please also see our Domain Policy & FAQ here.
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While Durable is not explicitly designed to support e-commerce businesses, we have had clients launch successful e-commerce businesses on our platform. Here's how.

No. You can get an external email host such as Google Workspace or Outlook to get a custom domain email address. Please see this page for details.

Durable is a "no code" solution to building websites. Because of that, we don't offer extensive options for HTML customization. You can add some custom code components to your website. Please see this page for guidance. Just a reminder that the Durable team cannot validate the code for you.

Yes, you can add it to an embedded component to affect any HTML code inside, on the header of the page to affect a specific page, or on the head of the website to be applied to the whole website. That said, we do not recommend changing the general CSS of your website since that could significantly impact mobile/desktop compatibility and cause unpredictable behaviour.
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Not at this time. You can have one language per website.

Yes. Currently, Durable websites can be published in the following languages:

Please also see this help centre document for guidance.

Not at this time. Since Durable offers no code website builder, we do not share the codes. It is not possible to download the website content or importing file to upload it on Durable website.

No, you can't purchase domains from Durable with a Pro Plan. However, you can link domains from an external domain provider to your Durable website.

When you cancel your pro plan, all the websites under the Pro plan will be cancelled. If you want to activate a website that was under your pro plan, you will need to re-subscribe each website to a paid plan (Starter or Business plan; downgrade to a free plan isn't currently available).

Yes. Please get in touch with our support team!

Not at this time. However, you can build and publish multiple websites from one account with Durable Pro. Learn more.
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