Skip to main content
All CollectionsDomainExisting domain
Connect an existing custom domain
Connect an existing custom domain
Naoko avatar
Written by Naoko
Updated over a week ago

Integrate your custom domain with Durable

If you have an existing domain outside of Durable (For example, Godaddy, Namecheap, etc.), please follow the steps below to connect your domain.

Please note that to connect an existing domain to your website, the website needs to be on a paid plan.

Before you begin

Before you begin the connection process, you will need the following information:

  • Your login information for your third-party domain provider account (Eg, Godaddy, Namecheap, Squarespace, etc.)

  • Durable's IP Address: Either 162.159.140.42 or 172.66.0.42 (Please do not add both)

  • Durable's CNAME: websites.durablesites.com

Step 1: Navigate to the settings tab

  1. Go to Website > Domains > "Use a domain I own."

Step 2: Add your domain

  1. The system will show a popup window like the one below. Please type the domain you own in the box and click "Next."

    Please do not include www at the beginning of the domain, as this will prevent the domain from connecting.

  2. Click "Configure manually." Alternatively, you can click "Get help from a person" to book a support session with the Support team.

  3. Please open another tab on your browser and sign into your domain provider account.

  4. Please navigate to the DNS settings for the domain from the domain provider's account to which you would like to connect.

  5. It will provide additional instructions on the domain connection. Please remove the DNS records listed under the "Delete the following DNS records" on your domain provider's DNS settings if there are any.

  6. Please add the record listed under step 4. You can copy by clicking each value.

  7. Paste all of the DNS records into your domain provider's DNS settings and save the change.

    Example: (Here, I am using a Godaddy account as an example)

    How to Add an A Record with GoDaddy - Kinsta®

  8. Come back to Durable's dashboard and click "Connect."

  9. When you see this screen, the manual connection is completed.


    Please note that a manual connection may take up to 48 hours to propagate. If you don't see your domain properly connected to your website, please check your domain status with the DNS checker. Please follow this page for guidance.



Did this answer your question?