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Adding a Frequently Asked Question (FAQ) Section

Make it easy for visitors to find answers to common questions, reducing support requests and building trust.

Leodith avatar
Written by Leodith
Updated over 3 weeks ago

Show off your expertise and save time with Durable’s intuitive FAQ feature.

Whether you prefer AI-generated suggestions or your own tailored responses, crafting a helpful FAQ section has never been simpler.

Here’s how you can get started in your Durable website editor:

  1. Click Add Section.

  2. Type FAQ into the search box for a quick find.

  3. Click the section to add it to your page—Durable will instantly populate it with example questions and answers.

  4. Open the section’s toolbar.

  • Click the three-dot menu to choose Edit section, Duplicate, or Delete.

You’ll find two handy tabs: Content and Style.

Content Tab:

Make the FAQ uniquely yours by adjusting:

  • Tagline: Add a brief introduction above the headline, or click Generate to let AI suggest one.

  • Headline: Edit directly or click Regenerate for fresh ideas.

  • Subtext: Provide extra context, or let AI craft it by clicking Generate.

  • Questions & Answers:

    • Add a new FAQ item by clicking the plus icon.

    • Edit an existing question or answer by clicking its text or the pencil icon.

    • Click Regenerate to have AI refine your wording.

Style Tab:

Personalize the look and feel with these options:

  • Layout: Choose Basic, Boxed, or Slider.

  • Rounded Corners: Select None, Small, Medium, or Large.

  • Text Size: Adjust heading and subtext sizes for readability.

  • Alignment: Align content left, center, or right.

  • Button Style: Pick from theme presets or create a custom look.

  • Background:

    • Add an image or video backdrop.

    • Control positioning, overlays, and blur.

  • Spacing & Height: Set section padding (None, Small, Medium, Large) and minimum height.

  • Divider & Border: Separate FAQ items with styled lines or borders.

Need a helping hand? Our friendly team is always here to support you. Feel free to reach out anytime we’re excited to assist you!

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